MAZZA, Barbara; PALERMO, Alessandra. Social media content for business and user engagement on Facebook. ESSACHESS – Journal for Communication Studies, [S. l.], v. 11, n. 1(21), p. 49–73, 2018. Disponível em: https://essachess.com/3/index.php/jcs/article/view/224. Acesso em: 9 nov. 2026.